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Exchanges and Returns


According to British law, you have the right to return goods within 28 days upon receiving them. Returned items should not have been damaged and should be returned unopened and unused in good condition. When returning or exchanging an article you will have to pay for the return delivery. However, if there is an inquiry concerning damaged goods, or if the return is due to a mistake made by lanyards-etc.com, we will reimburse you for the return delivery cost. Refunds will only be processed once the returned goods are in lanyards-etc possession.

How to return


Purchase info/General terms

Alteration of terms

If any deviations from our General terms it will be clearly stated in the product information concerned. By clicking send order you also accept these deviations

Other general terms

Force Majeur

If lanyards-etc.com fails to comply with the agreement because of unusual adverse circumstances outside of its control due to force majeur such as strikes, civil unrest, war or natural catastrophes such as earthquakes, volcanic action and other similar matters, lanyards-etc.com will not be responsible for the consequences.

Price changes

Lanyards-etc reserves the right to make price changes as required. We will make every effort to maintain the price throughout the buying process (Errors and Omissions Excepted). If a product is listed at an incorrect price in error or the product information is found to be inaccurate, Lanyards-etc will cancel the order and advise the customer of a suitable alternative.